Microsoft Teams Voice Engineer MS-720 Certified Exam Dumps

MS-720 Exam Dumps

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Certification Provider:	Microsoft
Exam Code / Number:	MS-720
Exam Name:	Microsoft Teams Voice Engineer
Exam Questions:	123
Last Updated:	May 30, 2026
Corresponding Certification:	Microsoft 365 Certified: Teams Voice Engineer Expert

Go To MS-720 Questions

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Microsoft MS-720 Exam Syllabus Topics:

Topic	Details
Topic 1	Troubleshoot Teams client media issues by using Microsoft 365 Connectivity Tool Design and validate local internet breakout strategy for client media optimization
Topic 2	Assign a resource account to an auto attendant or call queue Configure and Manage Microsoft Teams Phone for Voice Users
Topic 3	Manage phone numbers for Microsoft Teams Calling Plans and Operator Connect Create a request to convert between Microsoft service and user numbers
Topic 4	Investigate and diagnose calling issues by using an SBC SIP trace Choose between porting and acquiring numbers for Teams Calling Plans
Topic 5	Design and configure Location Based Routing (LBR) Recommend a Session Border Controller (SBC) solution based on PSTN connectivity
Topic 6	Plan and Configure Microsoft Teams Phone Plan and Configure Direct Routing Plan and Configure Microsoft Teams Clients and Devices

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720

To take the MS-720 certification exam, candidates must have a good understanding of Microsoft Teams Voice features and be able to design and implement voice solutions in an enterprise environment. Candidates should also have experience with configuring and troubleshooting advanced voice features in Microsoft Teams, such as call routing, media optimization, and quality of service. Additionally, candidates should be familiar with voice integration with other Microsoft products, such as Exchange and SharePoint. By passing this certification exam, candidates can demonstrate their expertise in Microsoft Teams Voice engineering and advance their career as a Microsoft Teams Voice Engineer.

Microsoft MS-720 exam, also known as the Microsoft Teams Voice Engineer exam, is designed to test the skills and knowledge of IT professionals in configuring, deploying, and managing Microsoft Teams Voice solutions. Microsoft Teams Voice Engineer certification exam is intended for individuals who work with Microsoft Teams Voice solutions and want to validate their expertise in this area. MS-720 exam covers various topics such as configuring voice policies and call routing, managing voice quality and network requirements, and troubleshooting common issues related to Microsoft Teams Voice solutions.

The MS-720 Certification Exam consists of 40-60 multiple-choice questions that must be completed within 150 minutes. MS-720 exam covers various topics related to Microsoft Teams Voice Engineering, including call routing, dial plans, voice policies, media bypass, and emergency calling. Candidates are required to have a strong understanding of Microsoft Teams and its related technologies, such as Skype for Business, Exchange, and SharePoint.

The MS-720 exam is intended for professionals who work with Microsoft Teams Voice solutions and want to demonstrate their expertise in this field. MS-720 exam covers a wide range of topics, including configuring voice policies, implementing call routing, managing call quality and performance, and troubleshooting voice issues. Candidates are also required to have a deep understanding of networking and security concepts, as they apply to Microsoft Teams Voice solutions.