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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?

A) Review the received report and notify the patient of the results.
B) Give the report to the requesting provider to review and notify the patient.
C) Tell the patient the results are in and that they can pick them up.
D) Ask the laboratory supervisor to interpret the results and report to the patient.

2. Which of the following specimens should be collected before antibiotics are administered when ordered for suspected bloodstream infection?

A) Hemoglobin A1c
B) Electrolyte panel
C) Blood culture
D) Lipid panel

3. Which of the following should a phlebotomist review on a requisition prior to collection for an outpatient draw?

A) Specimen requirements
B) Medications
C) Insurance authorization
D) Allergies

4. A phlebotomist needs assistance in explaining a venipuncture procedure to a patient who speaks a different language than the phlebotomist. Which of the following people should the phlebotomist contact?

A) Office manager
B) Unit coordinator
C) Medical interpreter
D) Charge nurse

5. From which of the following sites should a phlebotomist take a capillary collection from a 3-year-old child?

A) Vastus lateralis
B) Medial heel
C) Antecubital fossa
D) Middle finger

Solutions: