920-021 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-021 |
| Exam Name: | MCS 5100 Ris.4.0 Administration |
| Exam Questions: | 100 |
| Corresponding Certification: | Nortel Other Certification |
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Nortel 920-021 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User & Subscriber Management | 25% | - Access control and permissions - Subscriber account creation and configuration - Service profile assignment |
| Topic 2: System Overview & Architecture | 20% | - Server roles and redundancy - Network architecture and protocols - MCS 5100 Release 4.0 components |
| Topic 3: Feature & Service Configuration | 25% | - Voice and multimedia services setup - Supplementary services configuration - Call processing and routing |
| Topic 4: Troubleshooting | 10% | - Network and signaling problems - Error analysis and resolution - Common service issues resolution |
| Topic 5: Maintenance & Monitoring | 20% | - Performance monitoring and reporting - System health checks and logs - Backup and restore procedures |