Nortel Ncds-callpilot4.0 system administrator 920-158 Certified Exam Dumps

920-158 Exam Dumps

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Certification Provider: Nortel
Exam Code / Number: 920-158
Exam Name: Ncds-callpilot4.0 system administrator exam
Exam Questions: 62
Last Updated: Jun 26, 2026
Corresponding Certification: Nortel Other Certification

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Nortel 920-158 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- System monitoring
  • 1. Log analysis
    • 2. Performance monitoring tools
      - Fault resolution
      • 1. Common system issues
        • 2. Backup and recovery procedures
          CallPilot System Architecture- System components and architecture overview
          • 1. Integration with Nortel telephony systems
            • 2. Server roles and CallPilot services
              System Administration- System configuration
              • 1. Voice messaging configuration
                • 2. System parameters setup
                  - User and mailbox management
                  • 1. Creating and modifying mailboxes
                    • 2. Permissions and class-of-service settings
                      CallPilot Features- Voice messaging services
                      • 1. Message storage and retrieval
                        • 2. Notification and delivery options
                          - Auto attendant and call routing
                          • 1. Dialing and routing rules
                            • 2. Menu design and call flows


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