920-162 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-162 |
| Exam Name: | Callpilot 4.0 installation and maintenance exam |
| Exam Questions: | 65 |
| Last Updated: | Jun 29, 2026 |
| Corresponding Certification: | Nortel Other Certification |
(307 Up Votes)Nortel 920-162 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance & Monitoring | 20% | - Software Upgrades & Patches - Routine Maintenance Procedures - Backup and Restore - Performance Monitoring |
| CallPilot 4.0 System Overview | 15% | - Software Features and Licensing - Hardware Platforms - Architecture and Components |
| Installation and Commissioning | 25% | - Integration with Meridian 1/CS 1000 - Hardware Installation - Software Installation & Configuration - Pre-installation Requirements |
| System Administration & Configuration | 25% | - User and Mailbox Setup - Server Manager & CallPilot Manager - Unified Messaging Features - Network Configuration |
| Troubleshooting & Fault Resolution | 15% | - Log Analysis and Diagnostic Tools - Common Hardware Issues - Software and Service Failures - Network and Integration Problems |