920-170 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-170 |
| Exam Name: | Symposium call center server 5.0 applicaiont Developer |
| Exam Questions: | 76 |
| Last Updated: | Jun 27, 2026 |
| Corresponding Certification: | NCSS |
(343 Up Votes)Nortel 920-170 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuration & Administration | 15% | - Server setup and configuration - Application deployment and permissions - Backup and restore procedures |
| Troubleshooting & Maintenance | 15% | - Diagnosing application errors - Log analysis and debugging - Performance optimization |
| Application Development & Integration | 25% | - Integrating with third-party systems - Data exchange and protocol handling - Developing custom call routing applications |
| Symposium Call Center Server Architecture | 20% | - System components and services - Call flow processing overview - Server software and database structure |
| Application Programming Interfaces (APIs) | 25% | - Open Application Interface (OAI) - Configuration and management APIs - Event notification and status reporting |