920-174 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-174 |
| Exam Name: | Nortel Contact Center Manager Rls. 7.0 Install and Config |
| Exam Questions: | 100 |
| Corresponding Certification: | Nortel Other Certification |
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Nortel 920-174 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation Planning and Prerequisites | - System requirements and supported platforms - Pre-installation planning and architecture overview - Database and server dependencies |
| System Administration and Maintenance | - Monitoring and troubleshooting - Backup and recovery procedures - Performance tuning and optimization |
| Deployment and Operations | - Operational best practices - Production deployment steps - System updates and patch management |
| Installation of Contact Center Manager | - License activation and validation - Software installation procedures - Initial system configuration |
| Configuration and Integration | - User roles and system permissions - Integration with Nortel Contact Center platforms - CTI and telephony connectivity setup |