920-176 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-176 |
| Exam Name: | Contact Center Multimedia Rls. 7.0 Implementation |
| Exam Questions: | 100 |
| Corresponding Certification: | Nortel Other Certification |
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Nortel 920-176 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Configuration | - System setup
|
| Topic 2: Security and Administration | - User and role management
|
| Topic 3: Multimedia Routing and Call Handling | - Routing logic
|
| Topic 4: Contact Center Multimedia Architecture | - System components overview
|
| Topic 5: System Management and Maintenance | - Monitoring and troubleshooting
|