920-182 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-182 |
| Exam Name: | Callpilot RIS.5.0 Instakkattion and Configuration |
| Exam Questions: | 60 |
| Last Updated: | Jun 26, 2026 |
| Corresponding Certification: | NCSS |
(289 Up Votes)Nortel 920-182 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Overview & Architecture | 20% | - Integration with Communication Server 1000 - CallPilot RIs.5.0 components and hardware platforms - System requirements and capacity planning |
| Topic 2: Basic Configuration | 25% | - Network and IP configuration - System parameters and database setup - Integration with PBX and telephony interfaces - Voice messaging and mailbox configuration |
| Topic 3: Installation Procedures | 25% | - Pre-installation preparation and checks - License file activation - Software installation and configuration - Post-installation verification |
| Topic 4: Troubleshooting | 10% | - Service recovery procedures - Log analysis and error resolution - Common installation and configuration issues |
| Topic 5: Administration & Maintenance | 20% | - Monitoring and system health checks - Software updates and patches - Backup and restore procedures - User account and mailbox management |