1Z0-1064-26 Exam Dumps

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Certification Provider:	Oracle
Exam Code / Number:	1Z0-1064-26
Exam Name:	Oracle Fusion Service 2026 Implementation Professional
Exam Questions:	79
Last Updated:	Sep 18, 2026
Corresponding Certification:	Oracle Cloud

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Objectives
Oracle Fusion Service Overview	- Core Service Architecture 1. Fusion Service data model and components 2. Service request lifecycle management - Service Configuration Basics 1. Security roles and access control 2. Basic setup and administration
Reporting and Analytics	- Service analytics 1. Dashboards and KPIs 2. Operational reporting
Knowledge Management	- Knowledge articles 1. Creation and lifecycle management 2. Search and recommendation usage
Service Request Management	- Customer interaction handling 1. Communication templates and notifications 2. Omnichannel support processes - Case and ticket handling 1. Creation, routing, and assignment rules 2. SLAs and escalation management
Integrations and Extensions	- Integration capabilities 1. Third-party system integration 2. REST APIs and integration flows
Field Service and Dispatch	- Field service operations 1. Scheduling and dispatch rules 2. Work order management