Oracle Knowledge Management 2022 Implementation Professional - 1z0-1037-22 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Which two actions must you perform to configure the Social Monitor? (Choose two.)

A. Add or update profiles to include the Social Monitor permissions. B. Add or update staff accounts to use profile that include Social Monitor permissions. C. Add or update navigation sets to include the Social Monitor navigation button and component. D. Add or update profiles to include permission to add themes and clustering. E. Set up a Social Monitor search schedule. F. Add of update a list of favorites.

Discussion 0

Correct Answer: A,C Vote an answer

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Question 2

You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?

A. ANS_NOTIF _DURATION set to 60 days. B. ANS_NEW_INC_DURATION set to 60 days. C. EU_FA_NEW_WIN_TYPES set to 60 days. D. ADP_NUM_REL_ANS set to 60 days. E. ANS_UPD_INC_DURATION set to 60 days.

Discussion 0

Correct Answer: B Vote an answer

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Question 3

How is unconditional linking different from conditional linking for a linked column in a report?

A. Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables. B. Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters. C. Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards. D. Unconditional linking always opens the same report or dashboard, whereas conditional linking can open different reports or dashboards depending on the value you drill down.

Discussion 0

Correct Answer: D Vote an answer

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Question 4

Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)

A. Answer articles can be archived but not deleted. B. Answer articles cannot be printed. C. Answer articles can contain variables. D. Multiple answers cannot be updated simultaneously. E. Answer articles can be copied.

Discussion 0

Correct Answer: C,E Vote an answer

Question 5

In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?

A. 500 B. 100 C. 1000 D. 250

Discussion 0

Correct Answer: C Vote an answer

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Question 6

Which two report columns are displayed in Oracle Knowledge Advanced? (Choose two.)

A. Description B. Author C. Rating D. Answer ID E. Summary

Discussion 0

Correct Answer: D,E Vote an answer

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Question 7

You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?

A. Include the search terms in Answers Keywords B. Include the search terms in both Answer Keyword and Stop Word. C. Add all related search terms to an aliases.txt.file. D. Include search term in Search priority word. E. Include search terms in Stop Words

Discussion 0

Correct Answer: C Vote an answer

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Question 8

In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

A. open tasks only B. tasks for specific users C. tasks that are unassigned D. tasks that are assigned E. tasks related to specific content types only

Discussion 0

Correct Answer: A,B,C Vote an answer

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