Oracle Fusion Customer Relationship Management 11g Sales Essentials 1z0-456 Certified Exam Dumps

1z0-456 Exam Dumps

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Certification Provider: Oracle
Exam Code / Number: 1z0-456
Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
Exam Questions: 133
Last Updated: Jul 29, 2026
Corresponding Certification: 11g

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Oracle 1z0-456 Exam Syllabus Topics:

SectionObjectives
Sales Forecasting and Reporting- Reports and analytics
  • 1. Standard sales reports
    • 2. Performance dashboards
      - Forecasting methods
      • 1. Quota and target management
        • 2. Pipeline forecasting
          Accounts and Contacts Management- Data quality and duplication management
          • 1. Duplicate prevention strategies
            • 2. Data enrichment and validation
              - Customer data management
              • 1. Contact relationship management
                • 2. Account creation and hierarchy
                  Application Administration and Setup- System configuration
                  • 1. Business process configuration
                    • 2. Sales application setup
                      - Security and roles
                      • 1. User roles and permissions
                        • 2. Access control configuration
                          Sales Process Management- Opportunity management
                          • 1. Opportunity lifecycle and stages
                            • 2. Forecasting and pipeline management
                              - Lead management
                              • 1. Lead creation and qualification
                                • 2. Lead conversion processes
                                  Oracle Fusion CRM Fundamentals- CRM concepts and Oracle Fusion CRM overview
                                  • 1. Fusion CRM architecture overview
                                    • 2. Customer relationship management principles
                                      - Navigation and user interface
                                      • 1. Sales dashboard and workspace navigation
                                        • 2. Personalization and user preferences


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