Oracle Field Service Cloud Service 2018 Implementation Essentials - 1z1-628 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

A. Enable the 'Install' action within the Start Activity context. B. Enable the 'Install' action within the Add/Details Inventory context. C. Enable the 'Install' action within the Inventory Grid context. D. Enable the 'Install' action within the Edit/View Activity context.

Discussion 0

Correct Answer: B Vote an answer

Question 2

Your company has three different levels of 'VIP' customers - Gold, Silver, and Bronze.
There is a read-only 'VIP Levef property where one of these options will appear on the 'Edit/View Activity' form of every applicable activity.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A 'VoD Service Trial' Integer check box property has been created.
What must you do in order to ensure that the check box is visible on the Edit/View Activity form only for Gold VIP members?

A. Add the VoD Service Trial' property with a default value of 'Gold' to the Edit/View Activity form. B. Add the 'VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form. C. Use a regular expression to limit valid entries for the 'VoD Service Trial' property to 'Gold' only. D. Create a filter to only show the 'VoD Service Trial' property if 'Gold' appears on the Edit/View Activity form.

Discussion 0

Correct Answer: C Vote an answer

Question 3

Which two statements are true regarding managing inventory within OFSC?

A. A resource with eligible permissions can add inventory to his or her own pool. B. Missing required inventory does not restrict an activity from being completed. C. When customer inventory is de-installed, it is moved to the "Resource" pool. D. Filters can be created for inventory.

Discussion 0

Correct Answer: A,C Vote an answer

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Question 4

A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to the resource's supervisor.
Which two options are true regarding how this requirement is supported?

A. The configuration related to email notification must be performed in the Message Scenarios. B. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s). C. Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day". D. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 0 minute(s).

Discussion 0

Correct Answer: B,C Vote an answer

Question 5

Which option is correct when "Sharing of the skill in Teamwork" is set to "Summary" for the technicians that have the option to share skills?

A. The team gets the maximal work skill level of all the team members. B. The team gets the total sum of work skill levels of just one of the team members. C. The assigned work skill assigned to a member does not affect the skills of the team. D. The team gets the total sum of work skill levels of all the team members.

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Correct Answer: C Vote an answer

Question 6

Your customer noticed a message that sometimes appears when they are moving activities between resources.
The message reads "Soft skill mismatch" and the customer wants it changed to read "Resource does not meet Preferable work skill level".
Which option fulfills that requirement?

A. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity to Resource Alert' category. B. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Activity Warning' category. C. From My Display, enable "Show Placeholder IDs', then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message and modify it to the new terminology. D. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity Result' category.

Discussion 0

Correct Answer: A Vote an answer

Question 7

What is the significance of the order of the activity filters within the Filters sections of the routing plan?

A. The higher in the list, the higher the priority routing considers activities matching that filter's criteria. B. The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket. C. The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied when assigning the activity. Routing uses the fust matching filter and ignores the rest. D. The lower in the list, the higher the priority routing considers activities matching that filter's criteria.

Discussion 0

Correct Answer: A Vote an answer

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