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| Topic | Details |
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| Topic 1 | - Data Replication: This significant section focuses on data replication processes in SAP Sales and Service Cloud integration. It covers various aspects of data synchronization between systems. SAP Sales and Service Cloud Consultants should understand different data replication patterns and best practices.
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| Topic 2 | - Extending the Integration: This section evaluates the ability of SAP Sales and Service Cloud Consultants to extend and customize integration scenarios. It covers techniques for enhancing standard integration processes. Candidates should be familiar with extension points and custom development options.
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| Topic 3 | - Monitoring: The final module focuses on monitoring aspects of SAP Sales and Service Cloud integration. It covers tools and techniques for monitoring integration processes and troubleshooting issues. SAP Sales and Service Cloud Consultants should be able to use monitoring tools effectively.
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| Topic 4 | - Middleware Configuration: SAP Sales and Service Cloud Consultants are expected to demonstrate knowledge of middleware configuration in this section, which comprises less than 10% of the exam. It covers the setup and management of middleware components used in SAP Sales and Service Cloud integration.
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| Topic 5 | - SAP ERP and SAP S
- 4HANA Configuration: This section focuses on the configuration aspects of SAP ERP and SAP S
- 4HANA in the context of integration. It covers the necessary settings and customizations required for successful integration.
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| Topic 6 | - SAP Sales and Service Cloud Configuration and APIs: This section evaluates the knowledge of SAP Sales and Service Cloud Consultants in configuring SAP Sales and Service Cloud and working with its APIs. It covers various configuration settings and API usage. Candidates should be able to demonstrate skills in setting up communication systems and arrangements.
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| Topic 7 | - Managing Clean Core: This section of the exam measures the skills of SAP Sales and Service Cloud Consultants and covers the concept of maintaining a clean core in SAP systems. It is crucial to understand how to keep the central system free from custom modifications. Candidates should be familiar with strategies for implementing a clean core while ensuring system integrity and performance.
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| Topic 8 | - SAP Sales and Service Cloud Integration Foundations: SAP Sales and Service Cloud Consultants are expected to demonstrate proficiency in the foundational aspects of integrating SAP Sales and Service Cloud. This section covers core concepts, architecture, and basic integration patterns.
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