SAP Certified Application Associate - SAP Service Cloud 1911 - C-C4H510-01 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Why do you create a business role?
There are 3 correct answers to this question.
Response:

A. You want to restrict drop down list values for a specific group of users B. You want to standardize system access C. You want to set up a maintenance plan D. You want to perform fine-tuning activities E. You want to make custom reports available on the home page

Discussion 0

Correct Answer: A,B,E Vote an answer

Question 2

Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:

A. Overall Customer Group Discount B. Customer Specific C. Customer Specific Sales Organization Discount D. Customer Specific Product Discount

Discussion 0

Correct Answer: A,D Vote an answer

Question 3

When a scheduling condition is evaluated for a maintenance plan, what entity is it based on?
Please choose the correct answer.
Response:

A. Maintenance Item Serial Number B. Maintenance Product Measurement Reading C. Maintenance Item Counter Reading D. Maintenance Product Quantity Value

Discussion 0

Correct Answer: C Vote an answer

Question 4

Which of the following prepackaged mashups exist for SAP C4C?
There are 2 correct answers to this question.
Response:

A. Whatsapp B. MindTouch C. Hotmail D. Google maps

Discussion 0

Correct Answer: B,D Vote an answer

Question 5

Which of the following actions can you perform using the administrator adaptation function?
Please choose the correct answer.
Response:

A. Create an extension field and define its properties. B. Validate values for an extension field based on another field. C. Enter default extension field values based on business logic. D. Create a code list resctriction for standard and extension fields.

Discussion 0

Correct Answer: A Vote an answer

Question 6

Which of the following objects deliver a default approval process?
There are 2 correct answers to this question.
Response:

A. Ticket B. Account C. Visit D. Contract

Discussion 0

Correct Answer: A,D Vote an answer

Question 7

What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:

A. Select the channel type B. Maintain Next Ticked configuration C. Create and schedule social media import run D. Set up access to social media account E. Set up service level determination for the social media channel

Discussion 0

Correct Answer: A,C,D Vote an answer

Question 8

During scoping, you have selected the option to allow multiple territories per account. How does the impact the system behavior in the realignment of accounts and territories?
There are 2 correct answers to this question.
Response:

A. The Override Territory box is not available B. There Define Exceptions step is disabled C. Additional fields become available for territory determination D. Access restrictions for territories are not available

Discussion 0

Correct Answer: A,B Vote an answer

Question 9

Which item types can you use in installed bases?
There are 3 correct answers to this question.
Response:

A. Warranty B. Text C. Object D. Product E. Registered product

Discussion 0

Correct Answer: B,D,E Vote an answer

Question 10

What objects is used in SAP Multiresource Scheduling?
Please choose the correct answer.
Response:

A. Service order B. Internal order C. Service contract D. Demand

Discussion 0

Correct Answer: D Vote an answer