SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 - C_C4C30_1711 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

When responding to a SAP Cloud for Customer ticket, where is the default sender email address taken from?
Please choose the correct answer.

A. Service technician of the ticket B. Sales organization C. Employee responsible for the ticket D. Outbound channel

Discussion 0

Correct Answer: D Vote an answer

Question 2

How can you prevent users from adding an installed base within a ticket? Please choose the correct answer.

A. Download the installed base for offline editing B. Add a new interactive item to the structure of the installed base C. Use an action to block the installed base if it is active D. Keep the installed base status In preparation

Discussion 0

Correct Answer: D Vote an answer

Question 3

Which of the following objects can you integrate with SAP CRM? There are 2 correct answers to this question.

A. Opportunities B. Service requests C. Van stock D. Social media profiles E. Vendors

Discussion 0

Correct Answer: A,B,D Vote an answer

Question 4

A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers? Please choose the correct answer.

A. Unrestricted Read and Write access B. Restricted read access and unrestricted write access C. Restricted Read and Write access D. Unrestricted read access and restricted write access

Discussion 0

Correct Answer: A Vote an answer

Question 5

Which of the following objects deliver a default approval process? There are 3 correct answers to this question.

A. Ticket B. Visit C. Appointment D. Opportunity E. Campaign

Discussion 0

Correct Answer: A,D,E Vote an answer

Question 6

Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.

A. Data sources B. Scorecards C. KPIS D. Mashups E. Key figures

Discussion 0

Correct Answer: B,C,E Vote an answer

Question 7

Which scoping element from Customer Care do you select to enable SAP Jam as a knowledge base in SAP Cloud for Customer? Please choose the correct answer.

A. Service Request Management B. Business Performance Management C. Communication for Customer Care D. Service and Repair

Discussion 0

Correct Answer: A Vote an answer