C_C4HCX Exam Dumps
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| Certification Provider: | SAP |
|---|---|
| Exam Code / Number: | C_C4HCX |
| Exam Name: | SAP Certified - Solution Architect - SAP Customer Experience |
| Exam Questions: | 82 |
| Last Updated: | Jun 20, 2026 |
| Corresponding Certification: | SAP Certification Exams |
(9 Up Votes)SAP C_C4HCX Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Identity Management | - Data protection and compliance in CX solutions - Authentication and authorization concepts |
| Topic 2: SAP Commerce Cloud | - Extension and integration mechanisms - Storefront and personalization concepts - Product content and catalog management |
| Topic 3: SAP Marketing Cloud | - Campaign management and orchestration - Personalization and journey orchestration - Customer data and segmentation |
| Topic 4: SAP Sales Cloud & Service Cloud | - Sales process automation and CRM capabilities - Customer service management processes - Omnichannel engagement scenarios |
| Topic 5: Integration and Extensibility | - SAP Integration Suite concepts - API management and event-driven architecture - Extensibility options in SAP CX solutions |
| Topic 6: SAP Customer Experience Architecture | - SAP CX solution integration landscape - End-to-end CX architecture principles - Composable enterprise and CX strategy |