C_SM200_718 Exam Dumps
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| Certification Provider: | SAP |
|---|---|
| Exam Code / Number: | C_SM200_718 |
| Exam Name: | SAP Certified Technology Associate - SAP Solution Manager (IT Service Management Configuration) 7.1 SP8 |
| Exam Questions: | 0 |
| Corresponding Certification: | SAP Certification |
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SAP C_SM200_718 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Problem & Service Request Management | 18% | - Service Request Management Configuration - Problem Management Process Configuration - Root Cause Analysis Setup |
| Topic 2: Application Incident Management | 22% | - Transaction Types & Status Management - Process Definition & Customizing - Notification & Escalation Setup |
| Topic 3: Change Request Management | 25% | - Regular, Urgent, & Administrative Change Types - Change Implementation & Documentation - Approval Procedures & Workflow |
| Topic 4: Master Data & Integration | 8% | - Business Partner & Organizational Model - Integration with Landscape Management |
| Topic 5: Transaction Type Customization | 15% | - Partner Determination & Text Schema - Copy & Adapt Standard Transaction Types - Customer-Specific Enhancements |
| Topic 6: IT Service Management Overview & Basic Setup | 12% | - IT Service Management Framework & Usage Rights - System Preparation & Basic Configuration - Introduction to SAP Solution Manager 7.1 SP8 |