Salesforce Certified Sales Cloud Administration - ADM-251 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

You can track only Assets sold by your company.

A. True B. False

Discussion 0

Correct Answer: B Vote an answer

Question 2

Who would be interested in the "Top 10 Reasons Deals Were Lost" report?

A. VP of Sales B. Sales Operations C. Sales Manager D. Sales Rep

Discussion 0

Correct Answer: A Vote an answer

Question 3

Forecast Category "Pipeline" can be summarized as:

A. Closed + Commit + Best Case B. Closed + Commit C. Commit + Best Case + Pipeline D. Closed

Discussion 0

Correct Answer: C Vote an answer

Question 4

Where do you select the "Marketing User" checkbox to enable a user to create, edit, delete, and clone campaigns; manage campaign members; and edit advanced campaign setup?

A. Sharing Rules B. User record C. Org-wide defaults D. Profile

Discussion 0

Correct Answer: B Vote an answer

Question 5

CORRECT TEXT
What are 5 key ways to measure user adoption?

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Correct Answer:

1. Track how often users access new features
2. Spot-check data
3.Relate usage to financial calendar
4. Measure how fresh data is
5.Utilizethe adoption dashboard to review user logins, call activity anddata quality.

Question 6

Universal Containers would like to capture business sector information on a lead and display the information on the account and contact once the lead has been converted. How can these requirements be met?

A. Create a custom field on the Lead, Account and Contact objects and configure mapping of these two fields for conversion. Use a trigger to update the Contact field with the Account value. B. Create a custom field on the Lead and Account objects. Create a custom formula field on the Contact object to pull the value from the Account object. C. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Contact object to pull the value from the Account object. D. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Account object to pull the value from the Contact object.

Discussion 0

Correct Answer: C Vote an answer

Question 7

CORRECT TEXT
How is currency applied where a company is using multi currency?

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Correct Answer:

Every
user also has a personal currency, which is used as the default currency in his or her own quotas, forecasts (depending on which forecasting version you use), opportunities, quotes, and reports.Users can also create opportunities and enter amounts using otheractive currencies.

Question 8

When the billing address on an account is changed, the mailing address of all related contact records should be updated to reflect the new address. How can this requirement be met?

A. Create a workflow rule on contacts. B. Create a Force.com trigger on contacts. C. Create a Force.com trigger on accounts. D. Create a workflow rule on accounts.

Discussion 0

Correct Answer: C Vote an answer

Question 9

Which metric influences customer satisfaction? Choose 2 answers:

A. Call quality B. First call resolution C. After call work D. Cost per call

Discussion 0

Correct Answer: A,B Vote an answer

Question 10

CORRECT TEXT
How do you 'manage the funnel'?

Discussion 0

Correct Answer:

Ensure there is a sales methodology that supports the opportunitymanagement processEnsure that there is visibility of the forecast; consider customizable forecasting

Question 11

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What are some use cases for using Sites?

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Correct Answer:

Create
an event site; Advertise upcoming events, such as grand openings, launches, or sales kick-offs on a public event site Promotenew products-Launch new products into the market with a promotional website that helps drive sales
Publish a support FAQ-Provide helpful information on a public website where customers can viewsolutions to their issues Create microsites and landing pages-Create temporary landing pages or targeted microsites for marketing c

Question 12

What are the main challenges that Marketing faces when trying to drive more business? (Select all that apply)

A. Search Marketing: No reportable relationship between search words and closed sales B. Campaign M C. Reporting: Must createreports manually, which slows down lead generation D. Website integration: Lack of website integration, which delays entry of leads into CRM E. Email Marketing: Difficult to track and report on effectiveness of emails that were sent

Discussion 0

Correct Answer: A,B,D,E Vote an answer