Salesforce Administrative Essentials for New Admins in Lightning Experience + Certification - ADX-201C FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Why would you use early triggers?

A. To escalate a case according to a time zone B. To allow notification before a case actually escalates C. To escalate any case within a period D. To send an auto response email to customers

Discussion 0

Correct Answer: B Vote an answer

Question 2

Reports show only the information you can access where as Dashboards show information which you even cannot access.

A. True B. False

Discussion 0

Correct Answer: A Vote an answer

Question 3

It is only necessary for Identity Confirmation if IP address is unknown and browser cookie does not exist:

A. True B. False

Discussion 0

Correct Answer: A Vote an answer

Question 4

Do users have to display the jump page every time they create a new record?

A. No B. Yes

Discussion 0

Correct Answer: A Vote an answer

Question 5

Which of the following is a standard Profile?

A. Sales User B. Contract Manager C. Marketing User D. Invoice Manager

Discussion 0

Correct Answer: B,C Vote an answer

Question 6

Workflow rules can be triggered any time a record is saved or created, depending on your rule criteria:

A. True B. False

Discussion 0

Correct Answer: A Vote an answer

Question 7

Which information not captured on user record in Salesforce?

A. Locale B. Employee number C. Delegated approval D. Hire date

Discussion 0

Correct Answer: D Vote an answer

Question 8

Which is true about Salesforce Knowledge Sidebar for the Service Cloud Console?

A. There is no such thing as Knowledge Sidebar. B. After spring 11 release, console users automatically see a sidebar that displays titles of Salesforce Knowledge articles that may solve the case they're working on. C. It automatically searches and returns articles from your knowledge base that match any of the words typed in the Subject of a case.

Discussion 0

Correct Answer: C Vote an answer

Question 9

Which of the following make a User record Unique?

A. Username B. Email Id C. Profile D. Role

Discussion 0

Correct Answer: A Vote an answer

Question 10

Which action must be taken to view contacts associated with a case in the console?

A. The related lists of the case page layout must be modified B. The mini page layout of the case page layout must be modified C. The custom links of the case page layout must be modified D. The related object of the case page layout must be modified

Discussion 0

Correct Answer: B Vote an answer