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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?

A) Build the strategy using Flow Builder.
B) Build the strategy using an Apex class.
C) Build the strategy using Process Builder.
D) Build the strategy using Workflows.

2. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC plans to migrate their B2C customers and their customers' services into Communications Cloud. UC has configured the products in the Enterprise Product Catalog.
Which entities must be migrated, and in which sequence, to accomplish this migration?

A) Users, Consumer Accounts, Billing Accounts, Service Accounts, Contacts, Assets
B) Users, Consumer Accounts, Billing Accounts, Service Accounts, Contact, Asset Line Items, Assets
C) Users, Person Accounts, Billing Accounts, Service Accounts, Contacts, Assets
D) Users, Contacts, Consumer Accounts, Billing Accounts, Service Accounts, Subscriptions, Assets

3. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. They have completed testing the data migration by successfully loading the full data set into a Full Copy sandbox with no errors. They are now ready for the load into production.
What are two actions a Consultant should recommend once the load is completed in production?

A) Raise a Salesforce support case to retrieve a data load report to summarize the data load.
B) Validate that the resulting volumes in production match expectations, and spot check records for individual correctness.
C) Inform the business that the data migration is complete as any potential errors were resolved in development and testing.
D) Analyze and resolve any errors that were encountered and perform an additional data load for any failed records.

4. Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?

A) Shelf Metrics
B) Goods Metrics
C) Planogram Metrics
D) Model Metrics
E) Object Metrics

5. Universal Shipping (US) uses Communications Cloud and has built multiple OmniScripts and FlexCards to calculate freight charges and provide delivery estimates. They also have a self-service site hosted on a third-party CMS. US wants the same experience on their off-platform site that they have in Salesforce, for their unregistered users.
Which two steps should a Consultant take to meet these requirements?

A) Create a Lightning Out Project and use Javascript to load the Lightning Web Components (LWCs) into the external site.
B) Use a Canvas application to expose the OmniScript and FlexCards to unregistered users.
C) Use OmniOut and add the existing OmniScript and FlexCards.
D) Use an integration user for the authentication with Salesforce to get the session token that will allow calls to Salesforce.

Solutions: