Salesforce Advanced Field Service Accredited Professional - AP-209 FREE EXAM DUMPS QUESTIONS & ANSWERS

A. Increase the installation 'Skill Level' for the senior resources, and increase the 'Skill Level Service Objective' weighting B. Leverage a 'Match Boolean' Work Rule to match on a custom field 'Is Junior' C. Assign a 'Preferred Resource' to a junior service resource when a customer has an installation job D. Update the 'Skill Level' Service Objective to 'Least Qualified' E. Increase the resource's priority on the junior Service Resource records, and increase the 'Resource Priority' Service Objective weighting

A. Estimated duration for X = 30 min, Y = 60 min, Z = 120 min B. Estimated duration for X = 120 min, Y = 60 min, Z = 30 min C. Estimated duration for X = 60 min, Y = 60 min, Z = 60 min D. Estimated duration for X = 30 min, Y = 60 min, Z = 90 min

A. Configure one Operating Hours definition with normal Time Slots to represent common availability.
Use normal Shift records to add availability as needed. Use Skills to ensure third-party resources are only assigned to maintenance work B. Configure separate Operating Hours definitions with normal Time Slots for internal and third-party resources. Use Skills to ensure third-party resources are only assigned to maintenance work C. Configure one Operating Hours definition with normal Time Slots for common availability and use Designated Shift records to add availability as needed D. Configure separate Operating Hours definitions for internal and third-party resources. Use Designated Work Time Slots for third-party resources' Operating Hours to ensure they are assigned only to maintenance work

A. Individual Service Appointments in the Appointment list B. Child Service Territories in the Gantt C. Multiple Service Appointments in the Appointment list D. Individual Service Resources in the Gantt E. Multiple Service Resources in the Gantt

A. Service Territories, Resource Capacity and Business Hours B. Skills, Operating Hours, Time Slots and Holidays C. Work Types, Resource Availabilities and Operating Hours D. Service Territories, Operating Hours and Resource Absences

A. Most of the Service Appointments were scheduled while violating one or more of the Work Rules defined within the Scheduling Policy that was used for the optimization B. Most of the Service Appointments had an Arrival Window defined C. Most of the Service Appointments had the 'Pinned' checkbox set to 'True' D. Most of the Service Appointments had a very high priority E. Most of the Service Appointments were in a status that's considered as 'Pinned' by Global Optimization

A. Service Territory B. Assigned Resource C. Resource Absence D. Service Appointment E. Service Resource