AP-212 Exam Dumps
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| Certification Provider: | Salesforce |
|---|---|
| Exam Code / Number: | AP-212 |
| Exam Name: | Loyalty Management Accredited Professional |
| Exam Questions: | 106 |
| Last Updated: | Jul 10, 2026 |
| Corresponding Certification: | Loyalty Management |
(237 Up Votes)Salesforce AP-212 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Points and Rewards Management | 20% | - Implement point expiration and adjustment rules - Configure reward types and catalogs - Process point transactions (earning, redeeming, adjusting) - Manage loyalty currency (points) operations |
| Partner Management | 10% | - Manage partner program participation - Configure loyalty partners and relationships - Set up partner earning and redemption rules |
| Analytics and Reporting | 10% | - Use Loyalty Management reporting features - Monitor loyalty metrics and KPIs - Analyze member engagement and program performance |
| Member Management | 20% | - Configure member tiers and benefits - Create and manage loyalty program members - Manage member enrollment and registration - Implement member lifecycle stages |
| Loyalty Program Configuration | 25% | - Configure earning and redemption rules - Design tier structures and qualification criteria - Set up loyalty programs, rules, and promotions - Implement program mechanics and journey milestones |
| Loyalty Management Fundamentals | 15% | - Explain loyalty program types and structures - Describe the core concepts of loyalty management - Identify key business outcomes loyalty management drives |