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Salesforce Certified B2C Solution Architect Sample Questions:

1. A company actively uses CI/CO processes for their Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to their architecture. Under the current setup each developer has their own developer sandbox for development. Developers merge their changes into a sandbox for QA regularly, then once every week changes are moved to staging, and from staging to production instances.
Which set up should a Solution Architect propose to support this development approach considering costs and data segregation?

A) Set up one Marketing Cloud instance for production and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes
B) Set up one Marketing Cloud instance for each sandbox in Service Cloud
C) Set up one Marketing Cloud instance for testing and one for production, where the testing instance is connected to the staging sandbox
D) Set up one Marketing Cloud instance with a business unit for production and one business unit for testing that is connected to all Developer sandboxes

2. Universal Containers is currently using B2C Commerce and Service Cloud for its commerce and service needs. A new CMO has recently Joined and has asked why there is such a strong disconnect between all their marketing systems and their commerce tool. They do not want to force a new marketing too* on all the business units but they do want all of them integrated, with commerce underlying all.
Which recommendation can a Solution Architect make that will work with their existing technology investments'

A) Recommend CDP to integrate with their existing marketing tools and create individual profiles into commerce with the Commerce COP Connector
B) Recommend Marketing Cloud to integrate with their existing marketing tools and provide a single view into commerce with the B2C Commerce APIs
C) Recommend CRM Analytics to integrate with their existing marketing data sources and create a single view of the customer with the B2C Commerce Connector
D) Recommend CDP to replace their existing marketing tools and maintain a single view into commerce with the Commerce CDP Connector

3. At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full copy sandbox for final load and regression testing before going to production.
when should the full copy sandbox be refreshed?

A) After each push from the partial data sandbox.
B) After each major release to production.
C) After user acceptance testing is complete.
D) After a new user is added to production.

4. Universal Containers (UC) is in the process of implementing a B2C Commerce site for their storefront, and Experience Cloud for their support and help desk. UC wants to ensure that there is a single login and data experience between the two sites while also being relatively seamless.
Given the need for a single login experience, what should the primary system be for all authentication?

A) B2C Commerce
B) Service Cloud
C) Salesforce Identity
D) Experience Cloud

5. Refer to the image below:

A brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community portal. They are going to implement B2C Commerce, Experience Cloud, and Salesforce Identity.
After reviewing the workflow, which system should a Solution Architect recommend to use as a primary authentication method while attempting to minimize migration of customer profile data?

A) Salesforce B2C Commerce
B) Salesforce CDP
C) Salesforce Marketing Cloud
D) Salesforce Core Platform/Identity

Solutions: