Salesforce Certified Community Cloud Consultant - Community-Cloud-Consultant FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
-Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:

A. Establish moderation rules and processes for addressing flagged content B. Set up reputation levels that help users to identify people with greater expertise and incentivise participation C. Load test Chatter groups to make sure file and member counts won't be exceeded D. Test the member profile permissions to make sure they are able to findand post relevant information E. Make sure customers are members of only the Architect and Builder Community

Discussion 0

Correct Answer: B,D,E Vote an answer

Question 2

Your company has asked you to leverage Salesforce for their new customer community and wish to ensure that it is mobile ready which template(s) can you leverage to support this requirement? FOUR ANSWERS

A. Aloha B. Kokua C. Visualforce + Tabs D. Napili E. Koa

Discussion 0

Correct Answer: A,B,D,E Vote an answer

Question 3

Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requestedquick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request?
Choose 3 answers
Add a menu item to theNavigation Menu component
Define an External URL menu item type pointing to the Project list page Select the list view that appears on the Project landing page Create a web tab for the Project object through Tabs in Setup Define a Salesforce Object menuitem type for the Project object

A. Select the created Bolt solution in the Community Creation wizard B. Export the Customer Community using Site.com Studio C. Define the name, images, and features of the template D. Select the created Bolt solution in the Builder Themes E. Export the Customer Community template in the Builder Settings

Discussion 0

Correct Answer: A,D,E Vote an answer

Question 4

You wish to edit the Community Head Markup, where do you go to do this?

A. Community Manager >> Administration >> Settings B. Community Builder >> Settings >> Advanced C. Modify the hidden Community Lightning Component which is displayed when editing the community D. Upload a HTML staticresource named 'Head Markup' E. Developer Console

Discussion 0

Correct Answer: B Vote an answer

Question 5

Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?

A. Update Knowledge Settings inside Setup. B. Add the Top Articles component inside the Community Builder. C. Make sure Top Articles for Topics is enabled in Community Management. D. Set the Number of Articles property inside the Page Editor.

Discussion 0

Correct Answer: D Vote an answer

Question 6

Where do you go to do this? You wish to edit the Community Head Markup.

A. Community Manager >> Administration >> Settings B. Community Builder >> Settings >> Advanced C. Upload a HTML static resource named Head Markup D. Modify the hidden Community Lightning Component which is displayed when editing the community E. Developer Console

Discussion 0

Correct Answer: B Vote an answer

Question 7

Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?

A. Customer Community Plus. B. Customer Community Member. C. Community Manager Plus. D. Customer Community Login.

Discussion 0

Correct Answer: A Vote an answer

Question 8

The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers Select one or more of the following:

A. Use the Featured Topics component to promote the topics related to these new articles B. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user C. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component D. Placehotlink URLs to these topics in the header component E. Use the Recommendations component to promote specific articles to defined groups of users (Channels)

Discussion 0

Correct Answer: A,B,E Vote an answer

Question 9

One of the features of Salesforce Communities is being able tonest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?

A. Level 1 = 25, Level 2 = 10, Level 3 = 10 B. Level 1 = 35, Level 2 = 10, Level 3 = 15 C. Level 1 = 10, Level 2 = 15, Level 3= 20 D. Level 1 = 25, Level 2 = 15, Level 3 = 10 E. Level 1 = 20, Level 2 = 20, Level 3 = 20

Discussion 0

Correct Answer: A Vote an answer

Question 10

Universal Containers has built Visualforce pages for the bid process with integration to their on-premise system, and they use these pages internally. Universal Containers wants to launch a Community and reuse these pages for their contractors and vendors.
Community members should be able to:
- Search and find articles on standard operating procedures.
- Submit invoices and receive status updates.
- Submit bids and receive updates.
How should the Salesforce Admin build this Community?

A. Use the Salesforce Tabs + Visualforce template and add the tabs for different requirements. B. Build a community in the external website and integrate with Salesforce for bid processes and other information. C. Provide access to the internal Salesforce org and limit access by profiles. D. Select the Site.com Template with the Navigation menu for invoices andbid processes.

Discussion 0

Correct Answer: A Vote an answer

Question 11

Northern Trail Outfitters needs to provide support to all customers in their Customer Community, includingcustomers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

A. Make the article detail page available for unauthenticated access to help customers view articles without login. B. Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login. C. Update the channel for all Knowledgearticles to include Public as a channel to help customers view articles without login. D. Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.

Discussion 0

Correct Answer: C Vote an answer

Question 12

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community.
They need to know if these Articles are helpful to customers when they search for help in theCommunity.
What is the most efficient way for a Salesforce Admin to get this information from customers?

A. Enable the article voting property on the Article Content component in thearticle detail page in the Community Builder B. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article C. Create a customer survey using custom Lightning components and add it to the home page. D. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

Discussion 0

Correct Answer: C Vote an answer

Question 13

ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?

A. Sharing Rules B. Profiles C. Public Groups D. Chatter Groups E. Permission Sets

Discussion 0

Correct Answer: E Vote an answer