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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation.
The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report?

A) Opportunities with Contact Roles
B) Opportunities with Partial Soft Credits and Contacts
C) Accounts with Contact Roles and Household
D) Contacts with Relationships

2. A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments.
Which two initial steps should a consultant discuss with the nonprofit? (Choose 2)

A) Deploy features to meet departmental requirements.
B) Form a powerful guiding coalition.
C) Summarize final technology implementation steps.
D) Establish a sense of urgency.

3. A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?

A) Salesforce Reports
B) Insights Platform Data Integrity
C) B2B Marketing Analytics
D) NPSP Advanced Mapping

4. A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox. What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

A) Implement Salesforce Data Mask and mask the sensitive data.
B) Implement Salesforce Shield and apply it to the sensitive data.
C) Configure the contractor's Profile to prevent access to the sensitive data.
D) Encrypt all fields containing sensitive data with Classic Encryption.

5. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?

A) Service Participants with or without Program Engagement
B) Program Engagements with or without Household Account3
C) Contacts with or without Relationships
D) Contacts with or without Service Participants

Solutions: