Salesforce Certified OmniStudio Consultant - OmniStudio-Consultant FREE EXAM DUMPS QUESTIONS & ANSWERS
How many levels deep can reusable OmniScripts be nested?
Correct Answer: B
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A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* " Open " cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* " Awaiting Closure " cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* " Closed " cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* " Open " cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* " Awaiting Closure " cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* " Closed " cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
Correct Answer: B
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A customer needs to store millions of Transaction records that are read-only and historical. They want to display this data in a FlexCard.
Which object design strategy supports this volume and use case?
Which object design strategy supports this volume and use case?
Correct Answer: B
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A company uses calculation procedures to determine product pricing. Due to the company ' s pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?
In this scenario, how will the calculation engine select which calculation procedure to run?
Correct Answer: B
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A consultant is working on a project that requires the use of Omnistudio tools to automate complex business processes. The consultant is considering using Decision Matrices and Expression Sets.
What is the primary benefit of using Decision Matrices and Expression Sets in Omnistudio?
What is the primary benefit of using Decision Matrices and Expression Sets in Omnistudio?
Correct Answer: D
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A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process the following steps:
* Step 1: Enter account name to retrieve account information
* Step 2: Review and edit account information
* Step 3: Select products
* Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
* Step 1: Enter account name to retrieve account information
* Step 2: Review and edit account information
* Step 3: Select products
* Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
Correct Answer: D
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You want to update 500 Leads through a Data Loader. In the CSV file, you have three columns (ID, Email, and Phone). Also, there are some blank values in the rows (some records do not have email, and some do not have a phone). You do not want null values in the records when updating the values. Which of the following options should you use to do this?
Correct Answer: C
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A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
Correct Answer: B
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A solution architect is working on a digital transformation project for a client. The client has complex business requirements that need to be implemented using Omnistudio tools. The solution architect needs to decide which Omnistudio tool to use.
Which Omnistudio tool should the solution architect use to automate the client ' s business processes and create guided interactions using data from the Salesforce org and external sources?
Which Omnistudio tool should the solution architect use to automate the client ' s business processes and create guided interactions using data from the Salesforce org and external sources?
Correct Answer: B
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which Action element redirects the user outside an LWC OmniScript?
Correct Answer: C
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A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Correct Answer: A,D,E
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A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can seekey details at a glance.
How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
Correct Answer: B,D
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A Consultant is working on a project that involves using OmniStudio tools to design solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions?
Correct Answer: B
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When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?
Which OmniStudio tool could a consultant recommend to get the discounted rate?
Correct Answer: D
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