Exam Name: Salesforce Certified Sales Cloud Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Cloud Consultant
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Salesforce : Sales-Con-201 Exam Premium Dumps
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Practical Application of Sales Cloud Expertise | 33% | - Scalability and maintainability - Customer success and solution delivery - Sales Cloud implementation strategies |
| Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
| Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
| Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
Salesforce Certified Sales Cloud Consultant Sample Questions:
The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after the lead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?
- A. Create a Lead list view filtered for "Lead created date not equal to TODAY" and "Status equals new".
- B. Create a dynamic report with a filter where "Lead created date is equal to TODAY" and "Status equals new",
- C. Create a Lead escalation rule with criteria "Lead created date not equal to TODAY" and "Status not equal to new".
Correct Answer: A 🗳️
Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data. Which consideration should the consultant take into account?
- A. Salesforce Connect allows real-time access to current data.
- B. Salesforce Connect should be used with on-premises data systems.
- C. Salesforce Connect External Objects count against the limit of custom objects.
Correct Answer: A 🗳️
Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data. What is a justification for using AppExchange data services?
- A. To activate customizable sales forecasting and lead scoring
- B. To use Salesforce Surveys to update customers' data
- C. To create customer segments with personas and scoring
Correct Answer: C 🗳️
Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes. Which steps should the consultant perform to maintain data integrity?
- A. Insert users and migrate email alerts and approval processes into UC's Sales Cloud org.
- B. Merge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.
- C. Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.
Correct Answer: A 🗳️
Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them. Which functionality should the consultant recommend?
- A. Select the Split View option from the My Opportunities list view.
- B. Create a dashboard with reports on My Opportunities.
- C. Develop a new Sales Console app including opportunities.
Correct Answer: A 🗳️
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