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Salesforce Certified AI Specialist - Salesforce-AI-Specialist FREE EXAM DUMPS QUESTIONS & ANSWERS

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Total 157 questions

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Question 1

Universal Containers (UC) is Implementing Service AI Grounding to enhance its customer service operations.
UC wants to ensure that its AI- generated responses are grounded in the most relevant data sources. The team needs to configure the system to include all supported objects for grounding.
Which objects should UC select to configure Service AI Grounding?

A. Case and Knowledge B. Case, Case Emails, and Knowledge C. Case, Knowledge, and Case Notes

Discussion 0

Correct Answer: A Vote an answer

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Question 2

Universal Containers wants to use an external large language model (LLM) in Prompt Builder.
What should an AI Specialist recommend?

A. Use Apex to connect to an external LLM and ground the prompt. B. Use BYO-LLM functionality in Einstein Studio. C. Use Flow and External Services to bring data from an external LLM.

Discussion 0

Correct Answer: B Vote an answer

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Question 3

Universal Containers (UC) wants to leverage Generative AI Salesforce functionality to reduce Service Agent handling time by providing recommended replies based on the existing Knowledge articles.
On which AI capability should UC train the service agents?

A. Service Replies B. Case Replies C. Knowledge Replies

Discussion 0

Correct Answer: C Vote an answer

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Question 4

An Al Specialist is tasked with creating a prompt template for a sales team. The template needs to generate a summary of all related opportunities for a given Account.
Which grounding technique should the Al Specialist use to include data from the related list of opportunities in the prompt template?

A. Use merge fields to reference the default related list of opportunities. B. Use formula fields to reference the Einstein related list of opportunities. C. Use the merge fields to reference a custom related list of opportunities.

Discussion 0

Correct Answer: A Vote an answer

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Question 5

Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing auto launched flow to query the information from Oracle ERP, which is the system of record for the order fulfillment process.
How should an AI Specialist apply the power of conversational AI to this use case?

A. Configure the Integration Flow Standard Action in Einstein Copilot. B. Create a custom copilot action which calls a flow. C. Create a Flex prompt template in Prompt Builder.

Discussion 0

Correct Answer: B Vote an answer

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Question 6

Universal Containers (UC) is discussing its AI strategy in an agile Scrum meeting.
Which business requirement would lead an AI Specialist to recommend connecting to an external foundational model via Einstein Studio (Model Builder)?

A. UC wants to fine-tune model temperature. B. UC wants a model fine-tuned using company data. C. UC wants to change the frequency penalty of the model.

Discussion 0

Correct Answer: B Vote an answer

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Question 7

Universal Containers implemented Einstein Copilot for its users.
One user complains that Einstein Copilot is not deleting activities from the past 7 days.
What is the reason for this issue?

A. Einstein Copilot Delete Record Action permission is not associated to the user. B. Einstein Copilot does not support the Delete Record action. C. Einstein Copilot does not have the permission to delete the user's records.

Discussion 0

Correct Answer: B Vote an answer

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Question 8

An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors.
What is the cause of the random nature of this error?

A. The number of tokens that can be processed by the LLM varies with total user demand. B. The number of tokens generated by the dynamic nature of the prompt template will vary by record. C. The template type needs to be switched to Flex to accommodate the variable amount of tokens generated by the prompt grounding.

Discussion 0

Correct Answer: B Vote an answer

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Question 9

What is the main purpose of Prompt Builder?

A. A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently. B. A tool within Salesforce offering real-time Al-powered suggestions and guidance to users, Improving productivity and decision-making. C. A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI responses to their flow of work

Discussion 0

Correct Answer: C Vote an answer

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Total 157 questions

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