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Salesforce Certified Slack Developer Sample Questions:

1. Which user role is typically required to generate a token for using APIs to automate Slack workspace administration?

A) Workspace Owner or Admin
B) Guest users with restricted access
C) Users with custom roles defined in Slack
D) Any member of the Slack workspace

2. A company wants to integrate their online customer service platform with Slack, so that each time a new support ticket is created, the customer service team is immediately notified in Slack.
What feature should be used for this integration?

A) Use incoming webhooks to automatically send a notification to a dedicated customer service channel whenever a new ticket is created
B) Set up an RSS feed in a Slack channel that notifies the team of new tickets
C) Create a bot that checks for new tickets at regular intervals and posts updates in a channel
D) Implement slash commands for the customer service team to check for new tickets

3. Your Slack app needs to update a previously sent message.
Which method of the Slack Web API should you use to accomplish this?

A) chat.scheduleMessage
B) messages.history
C) chat.update
D) chat.postMessage

4. When designing a Slack app to assist with task management, what approach should you take to ensure the app aligns with Slack's user experience principles?

A) The app should post frequent reminders in the channel to keep users engaged
B) The app should require users to navigate to an external website to manage tasks
C) The app should constantly update users with all tasks in the workspace, regardless of relevance
D) The app should provide concise, actionable notifications only when necessary

5. Your team is developing a Slack app for quickly creating and assigning tasks within a project management channel.
Which feature would be most appropriate to initiate the task creation and assignment process?

A) Create a channel where users post tasks as messages, which are then assigned manually
B) Develop a bot that users can message to create and assign tasks
C) Use a slash command in the project management channel for task creation
D) Implement a global shortcut that opens a modal for creating and assigning tasks

Solutions: