ServiceNow Certified Implementation Specialist - Service Mapping - CIS-SM FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Which represents the skills needed that a Service Mapping administrator or implementer should have?
Choose 4 answers

A. Sufficient skills to build an enterprise website B. Understanding of XML, Regex, Delimited text, and JSON C. Understanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST D. Intermediate or above Windows and Unix administration skills E. Scripting capabilities with respect to Unix and Windows commands F. Understanding of relational database theory

Discussion 0

Correct Answer: B,C,D,F Vote an answer

Question 2

In Service Mapping, which one of the following best represents the process flow of discovery?

A. Host Identification > CI Reconciliation > Application Identification > Change Record Created > Create Outgoing Connection(s) B. Host Detection > Process Detection > Application Identification > Create Outgoing Connection(s) C. Process Detection > Application Identification > Create Outgoing Connection(s) > Impact Calculation D. Process Detection > Host Detection > Application Identification > Create Outgoing Connection(s)

Discussion 0

Correct Answer: B Vote an answer

Question 3

Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?

A. Change Management: Number of Major Changes B. Problem Management: Number of Incidents per Known Problem C. Incident Management: Mean Time to Resolve D. Event Management: Signal to Noise Ratio

Discussion 0

Correct Answer: C Vote an answer

Question 4

From the Service Mapping service map, which one of the following best describes the difference between the options Resume discovery and Run discovery?

A. Resume discovery continues a canceled discovery while Run discovery discovers part of the service map B. Resume discovery and Run discovery are functionally identical C. Resume discovery discovers the entire service map while Run discovery discovers part of the service map D. Resume discovery discovers part of the service map while Run discovery discovers the entire service map

Discussion 0

Correct Answer: D Vote an answer

Question 5

Using Pattern Designer, when configuring the first step in an Identification Section, which one of the following is considered a good practice?

A. Check if connectivity variables are defined B. Use a Parse file operation to extract necessary information from a configuration file C. Use a Match operation on the process executable or command variable D. Create a table for the process parameters

Discussion 0

Correct Answer: C Vote an answer

Question 6

In Service Mapping, which one of the following is true if a target host is already discovered and in the CMDB?

A. The host will be immediately rediscovered, but only the changes will be updated in the CMDB during Service Mapping discovery. B. The host will be deleted in the CMDB and a new host record will be created during Service Mapping discovery. C. The host will not be rediscovered during Service Mapping discovery. D. The host will be immediately rediscovered and updated in the CMDB during Service Mapping discovery.

Discussion 0

Correct Answer: A Vote an answer

Question 7

During ServiceNow Discovery, credentials are stored in memory in which one of the following?

A. ServiceNow Instance B. MID Server C. SNMP Agent D. Collector

Discussion 0

Correct Answer: B Vote an answer

Question 8

In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

A. For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run all Extension Sections for the pattern. B. For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run Extensions Sections until one finishes successfully. C. For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Extension Sections. D. For each pattern that supports the Entry Point Type, run all the Identification Sections that finish successfully and then run each Extension Section for the pattern.

Discussion 0

Correct Answer: B Vote an answer

Question 9

In Service Mapping, when discovery is started, what is the execution strategy used to run Identification Sections?

A. Identification Sections are executed randomly and the data gathered by the successful sections are merged. B. Identification Sections are executed one by one in the order they are listed until the first successful match which concludes the Identification phase. C. Identification Sections are executed one by one in the order they are listed and the last section that is successful will be used. D. Identification Sections are executed randomly until one is successful and if more than one section is successful an error will be displayed.

Discussion 0

Correct Answer: A Vote an answer

Question 10

Which of the following reasons would a prospect consider purchasing ServiceNow Event Management? (Choose three.)

A. Provide state of the art monitoring capabilities across a wide array of different types of infrastructure. B. Provide software deployment capabilities to patch problem infrastructure. C. Automatically generate incidents for certain classes of alerts. D. Determine impacted services from a given event/alert. E. Consolidate events from disparate monitoring tools into a consolidated central system.

Discussion 0

Correct Answer: B,D,E Vote an answer