Exam Change-Management-Foundation Topic 3 Question 71 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam
Question #: 71
Topic #: 3
In neuroscience, which particularly rewards the brain's need for Certainty?

Suggested Answer: A Vote an answer

Comprehensive and Detailed In-Depth Explanation:
The APMG Change Management Foundation incorporates neuroscience, specifically David Rock's SCARF model, which identifies five domains driving brain responses: Status, Certainty, Autonomy, Relatedness, and Fairness. Certainty refers to the brain's preference for predictability and stability. Option A ("Change delivered in small stages") rewards this need by breaking change into manageable, predictable steps, reducing uncertainty and threat responses. Option B enhances Autonomy, Option C boosts Relatedness, and Option D elevates Status-none directly address Certainty as effectively as staged delivery.

by Morgan at Jul 30, 2025, 07:30 AM

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