Exam Change-Management-Foundation Topic 7 Question 84 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam
Question #: 84
Topic #: 7
What is the First step of Kotter's eight-step model for planning and leading organizational change?

Suggested Answer: D Vote an answer

Explanation
Kotter's model for planning and leading organizational change is an eight-step model that describes how to initiate and sustain a successful change. The eight steps are:
* Establishing a sense of urgency
* Creating the guiding coalition
* Developing a vision and strategy
* Communicating the change vision
* Empowering employees for broad-based action
* Generating short-term wins
* Consolidating gains and producing more change
* Anchoring new approaches in the culture
Therefore, the first step of Kotter's model is establishing a sense of urgency.

by Werner at Aug 23, 2025, 06:17 AM

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