Exam CPTD Topic 1 Question 97 Discussion

Actual exam question for ATD's CPTD exam
Question #: 97
Topic #: 1
When encountering an emotional trigger, what does cognition control?

Suggested Answer: A Vote an answer

According toEmotional Intelligence Research(Daniel Goleman, Certification Reading List), "cognitive processes regulate thecourseof an emotional reaction, though the immediate response may be involuntary".
We control how we act next, not the initial impulse.
Reference:Emotional Intelligence, Daniel Goleman.

by Gemma at Mar 27, 2026, 06:42 AM

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