Exam 156-587 Topic 8 Question 14 Discussion

When a process is frozen (hung or unresponsive), the typical method to resolve it is to kill the process. On Check Point, you can use cpwd_admin kill -name <ProcessName> or a standard Linux kill -9 <PID> command if necessary. You then allow CPWD (the Check Point watchdog) to restart it, or manually restart it if needed.
Other options:
A . Power off the machine: This is too drastic and not recommended just for a single frozen process.
B . Restart the process: While this sounds viable, you typically must kill the frozen process first, then let WatchDog or an admin restart it.
C . Reboot the machine: Similar to powering off-too disruptive for just one stuck process.
Hence, the most direct and standard approach:
"Kill the process."
Check Point Troubleshooting Reference
sk97638 - Explanation of CPWD (Check Point WatchDog) and how to manage processes.
sk43807 - How to gracefully stop or kill a Check Point process.
Check Point CLI Reference Guide - Details on using cpwd_admin commands to kill or restart processes.