Exam 100-140 Topic 3 Question 160 Discussion
Actual exam question for Cisco's 100-140 exam
Question #: 160
Topic #: 3
Question #: 160
Topic #: 3
An IT support technician is assisting a user who reports that their Windows 10 system frequently crashes. The technician suspects a recent driver update might be causing the issue. Which section of the Event Viewer should the technician instruct the user to check to confirm this suspicion?
Suggested Answer: B Vote an answer
Correct Answer. B. System Logs System Logs in Event Viewer are essential for troubleshooting hardware and system errors, including driver failures. This log records events related to the operation of drivers, operating system components, and hardware devices, making it the right place to check for errors following a driver update.
Option A is incorrect because Application Logs mainly record events related to software applications rather than system-level hardware or driver issues.
Option C is incorrect because Security Logs track access and security-related events, which are unrelated to driver stability or system crashes.
Option D is incorrect because Setup Logs primarily capture events related to the installation of software and updates and not the operational errors potentially causing system crashes.
Option A is incorrect because Application Logs mainly record events related to software applications rather than system-level hardware or driver issues.
Option C is incorrect because Security Logs track access and security-related events, which are unrelated to driver stability or system crashes.
Option D is incorrect because Setup Logs primarily capture events related to the installation of software and updates and not the operational errors potentially causing system crashes.
by Angela at Oct 15, 2026, 09:42 AM
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