Exam 220-1002 Topic 5 Question 502 Discussion

Actual exam question for CompTIA's 220-1002 exam
Question #: 502
Topic #: 5
A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages load slowly or not at all, CPU performance is normal, and the local router can successfully ping. The remote connection drops periodically.
Which of the following steps should the technician take NEXT to resolve the problem?

Suggested Answer: B Vote an answer

Explanation/Reference:

by Rose at Jun 12, 2026, 03:28 AM

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