Exam 220-1101 Topic 1 Question 863 Discussion
Actual exam question for CompTIA's 220-1101 exam
Question #: 863
Topic #: 1
Question #: 863
Topic #: 1
A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:
Which of the following is MOST likely causing the user's issue?
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:
Which of the following is MOST likely causing the user's issue?
Suggested Answer: B Vote an answer
Explanation
Based on the information recorded by the technician, the network connection appears to be functioning normally. The user's computer is properly configured with an IPv4 address, subnet mask, and default gateway, which should allow the user to access the internet and online videos. The high download and upload speeds and low ping time recorded from the test laptop also indicate that the network is working well. However, the user's inability to watch online videos suggests that there might be an issue with the network card (NIC) on the user's computer. The NIC might be faulty or malfunctioning, which is preventing the computer from receiving and processing the video data. The technician should try replacing the NIC to resolve the issue.
Based on the information recorded by the technician, the network connection appears to be functioning normally. The user's computer is properly configured with an IPv4 address, subnet mask, and default gateway, which should allow the user to access the internet and online videos. The high download and upload speeds and low ping time recorded from the test laptop also indicate that the network is working well. However, the user's inability to watch online videos suggests that there might be an issue with the network card (NIC) on the user's computer. The NIC might be faulty or malfunctioning, which is preventing the computer from receiving and processing the video data. The technician should try replacing the NIC to resolve the issue.
by Ingemar at Jun 25, 2026, 04:45 PM
0
0
0
10
Comments
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Report Comment
Commenting
You can sign-up / login (it's free).