Exam 220-1102 Topic 1 Question 123 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 123
Topic #: 1
A technician removed a virus from a user's device. The user returned the device a week later with the same virus on it. Which of the following should the technician do to prevent future infections?

Suggested Answer: B Vote an answer

Educating the end user is the best way to prevent future infections by viruses or other malware. The technician should teach the user how to avoid risky behaviors, such as opening suspicious attachments, clicking on unknown links, downloading untrusted software, etc. Disabling System Restore, installing the latest OS patches and performing a clean installation are possible ways to remove existing infections, but they do not prevent future ones. Verified Reference: https://www.comptia.org/blog/how-to-prevent-malware https://www.comptia.org/certifications/a

by Clifford at Apr 11, 2025, 03:57 PM

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