Exam 220-1102 Topic 3 Question 564 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 564
Topic #: 3
A company-owned mobile device is displaying a high number of ads, receiving data-usage limit notifications, and experiencing slow response. After checking the device, a technician notices the device has been jailbroken. Which of the following should the technician do next?

Suggested Answer: B Vote an answer

Jailbreaking a device exposes it to various security risks, such as malware, data theft, network attacks, and service disruption1234. Running an antivirus and enabling encryption may not be enough to remove the threats and restore the device's functionality. Undoing the jailbreak may not be possible or effective, depending on the method used. Backing up the files and doing a system restore may preserve the jailbreak and the associated problems. The best option is to erase the device and reinstall the original operating system that is compatible with the corporate policies and standards. This will ensure that the device is clean, secure, and compliant25.
References: 1 What is Jailbreaking & Is it
safe? -Kaspersky(https://www.kaspersky.com/resource-center/definitions/what-is-jailbreaking). 2 Jailbreak Detection: Why is jailbreaking a potential security risk? - Cybersecurity ASEE(https://cybersecurity.asee.co/blog/what-is-jailbreaking/). 3 Jailbreaking Information for iOS Devices | University IT(https://uit.stanford.edu/service/mydevices/jailbreak)4 What does it mean to jailbreak your phone-and is it legal? - Microsoft(https://www.microsoft.com/en-us/microsoft-365-life-hacks/privacy-and-safety/what-is-jailbreaking-a- a corporate laptop back to a personal laptop... Enterprise vs Pro - Windows
10(https://community.spiceworks.com/topic/2196812-resetting-a-corporate-laptop-back-to-a-personal-laptop-ent

by Juliet at Mar 09, 2025, 01:56 PM

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