Exam 220-1202 Topic 1 Question 171 Discussion

Actual exam question for CompTIA's 220-1202 exam
Question #: 171
Topic #: 1
An employee is trying to connect their company laptop to an airport's Wi-Fi during a business trip. Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes.
The internet connection is not working properly. Which of the following should a help desk technician suggest?

Suggested Answer: D Vote an answer

Comprehensive and Detailed Explanation From Exact Extract:
Most public Wi-Fi networks requireinteraction with a captive portal(e.g., terms of use or login). Dismissing it prevents the user from gaining internet access. Reconnecting and completing the portal page is essential.
FromAll-in-One Exam Guide:
"Many public hotspots require user acknowledgment or login via a captive portal. Skipping this step results in no internet access."

by Curitis at Apr 12, 2026, 11:28 AM

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