Exam N10-009 Topic 1 Question 191 Discussion
Actual exam question for CompTIA's N10-009 exam
Question #: 191
Topic #: 1
Question #: 191
Topic #: 1
A network engineer performed a migration to a new mail server. The engineer changed the MX record, verified the change was accurate, and confirmed the new mail server was reachable via the IP address in the A record. However, users are not receiving email. Which of the following should the engineer have done to prevent the issue from occurring?
Suggested Answer: B Vote an answer
Understanding TTL (Time to Live):
TTL is a value in a DNS record that tells how long that record should be cached by DNS servers and clients. A higher TTL value means that the record will be cached longer, reducing the load on the DNS server but delaying the propagation of changes.
Impact of TTL on DNS Changes:
When an MX record change is made, it may take time for the change to propagate across all DNS servers due to the TTL setting. If the TTL is high, old DNS information might still be cached, leading to email being directed to the old server.
Best Practice Before Making DNS Changes:
To ensure that changes to DNS records propagate quickly, it is recommended to reduce the TTL value to a lower value (such as 300 seconds or 5 minutes) well in advance of making the changes. This ensures that any cached records will expire quickly, and the new records will be used sooner.
Verification of DNS Changes:
After reducing the TTL and making the change to the MX record, it is important to verify the propagation using tools like dig or nslookup.
TTL is a value in a DNS record that tells how long that record should be cached by DNS servers and clients. A higher TTL value means that the record will be cached longer, reducing the load on the DNS server but delaying the propagation of changes.
Impact of TTL on DNS Changes:
When an MX record change is made, it may take time for the change to propagate across all DNS servers due to the TTL setting. If the TTL is high, old DNS information might still be cached, leading to email being directed to the old server.
Best Practice Before Making DNS Changes:
To ensure that changes to DNS records propagate quickly, it is recommended to reduce the TTL value to a lower value (such as 300 seconds or 5 minutes) well in advance of making the changes. This ensures that any cached records will expire quickly, and the new records will be used sooner.
Verification of DNS Changes:
After reducing the TTL and making the change to the MX record, it is important to verify the propagation using tools like dig or nslookup.
by Andy at Aug 15, 2026, 09:01 PM
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