Exam D-ISM-FN-01 Topic 1 Question 30 Discussion

Actual exam question for EMC's D-ISM-FN-01 exam
Question #: 30
Topic #: 1
Question:
What describes an incident in a storage infrastructure?

Suggested Answer: A Vote an answer

Anincidentis anunplanned disruptionof a service or a reduction in its quality, often with anunknown root cause.
Incidents require immediate action to restore service.
Example: SAN switch port down, unexpected storage latency.
* Support requestsare typically service requests, not incidents.
* Impact actionsare more about changes, not incidents.
* Events preventing correctionsmight be problems, not incidents.
Reference:Dell Information Storage and Management Foundations 2023 Study Guide, Section: Incident Management Processes.

by Abel at Dec 30, 2025, 09:11 PM

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