Exam GCP-GCX Topic 2 Question 103 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 103
Topic #: 2
Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)

Suggested Answer: B,C Vote an answer

Explanation
Firefox and Chrome are two browsers that fully support Genesys Cloud CX. Genesys Cloud CX is a web-based application that requires a compatible browser to run properly. Firefox and Chrome are the recommended browsers for Genesys Cloud CX because they offer the best performance and functionality.
Safari is also supported but with some limitations. Internet Explorer and Opera are not supported by Genesys Cloud CX. References: https://help.mypurecloud.com/articles/supported-browsers/
https://help.mypurecloud.com/articles/browser-limitations/

by Frances at Jan 04, 2026, 11:38 PM

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