Exam GCP-GCX Topic 2 Question 106 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 106
Topic #: 2
Which role is automatically assigned to a new user?

Suggested Answer: B Vote an answer

Explanation
The role that is automatically assigned to a new user is Communicate - User. This role grants basic permissions for using Genesys Cloud CX features such as chat, email, phone calls, etc. This role also determines the license type for the new user, which is Communicate - User license by default. References:
https://help.mypurecloud.com/articles/add-a-user/
https://help.mypurecloud.com/articles/communicate-user-role/

by Albert at Apr 23, 2026, 01:56 AM

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