Exam GCP-GCX Topic 3 Question 30 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 30
Topic #: 3
Which of the following reports display the number of interactions handled by an agent per day? (Choose two.)

Suggested Answer: A Vote an answer

The Agent Metrics Export Report and the Agent Metrics Report are two reports that display the number of interactions handled by an agent per day. These reports show various metrics related to agent performance and productivity, such as total interactions, average handle time, average talk time, average after call work time, etc. These reports can be filtered by date range, media type, queue, and agent. Reference: https://help.mypurecloud.com/articles/agent-metrics-export-report/ https://help.mypurecloud.com/articles/agent-metrics-report/

by Keerthirmk009 at May 24, 2026, 07:10 PM

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Keerthirmk009
2026-05-24 19:10:03
But they say choose two but you gave only one option
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