Exam GCP-GCX Topic 3 Question 38 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 38
Topic #: 3
Bullseye routing method relaxes the required skills as the selection pool expands from one ring to the next.
What is the maximum number of rings that can be defined for Bullseye routing?

Suggested Answer: A Vote an answer

The maximum number of rings that can be defined for Bullseye routing is 6. Bullseye routing is a type of AND Evaluation Method that evaluates agents based on predefined rings of skill requirements that relax as the selection pool expands from one ring to the next. Each ring can have one or more required skills and a minimum proficiency level for each skill. The first ring has the strictest skill requirements and the last ring has the loosest skill requirements. Reference: https://help.mypurecloud.com/articles/bullseye-routing/

by mcquaid.mike at May 07, 2026, 08:43 AM

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mcquaid.mike
2026-05-07 08:43:47
Selected Answer: B
Bullseye ring level is 6
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