Exam GCP-GCX Topic 3 Question 66 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 66
Topic #: 3
Where can you add preconfigured settings to the phones?

Suggested Answer: C Vote an answer

Admin > Telephone > Phone Management > Base Settings is where you can add preconfigured settings to the phones in Genesys Cloud CX Telephony Admin menu. Base settings are sets of configuration options that apply to one or more phones in Genesys Cloud CX. Base settings can include various options, such as:
Phone model
Firmware version
Line keys
Soft keys
Feature keys
You can add base settings to the phones by creating and assigning base settings profiles in Genesys Cloud CX Telephony Admin menu. Base settings profiles are templates that contain one or more base settings that apply to a group of phones based on their model or firmware version. Reference: https://help.mypurecloud.com/articles/base-settings-overview/ https://help.mypurecloud.com/articles/create-a-base-settings-profile/

by Yehudi at May 28, 2026, 09:42 PM

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