Exam GCX-GCD Topic 3 Question 27 Discussion

Actual exam question for Genesys's GCX-GCD exam
Question #: 27
Topic #: 3
From the _______________ page, you can monitor the number of API requests in the built-in dashboard.

Suggested Answer: B Vote an answer

The Performance > API Usage page in Genesys Cloud CX provides a built-in dashboard that allows you to monitor the number of API requests, helping you track usage trends, detect anomalies, and manage limits effectively.

by rossbertoloni at Nov 03, 2025, 03:08 PM

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rossbertoloni
2025-11-03 15:08:18
C :The Performance > API Usage page . while Performance > Dashboards

Contains contact center operational dashboards
Monitors things like:

Agent performance
Queue statistics
Call volumes
Service levels
Interaction metrics
Real-time contact center KPIs


Focuses on business operations (how your contact center is performing)
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