Exam C1000-138 Topic 2 Question 14 Discussion
Actual exam question for IBM's C1000-138 exam
Question #: 14
Topic #: 2
Question #: 14
Topic #: 2
A data analyst working for a retail company uses IBM Cloud Watson Discovery service to analyze client dat a. The company's customer support team has been experiencing an increase in customer complaints regarding delayed deliveries. The analyst has been asked to identify the root cause of this issue.
Which feature of Watson Discovery would be most helpful in this situation?
Which feature of Watson Discovery would be most helpful in this situation?
Suggested Answer: D Vote an answer
The feature of Watson Discovery most helpful in identifying the root cause of customer complaints regarding delayed deliveries is Pattern and Trend Analysis.
Pattern and Trend Analysis in Watson Discovery: This feature helps to identify recurring themes, trends, or patterns within large datasets. For a data analyst investigating customer complaints, pattern and trend analysis can help reveal common factors or trends contributing to the delays, such as issues with specific delivery locations, times, or processes.
Use Case for Analyzing Customer Complaints: By analyzing patterns and trends in the text data from customer complaints, the analyst can pinpoint potential bottlenecks or root causes leading to delays in deliveries.
Reference from IBM Cloud Professional Architect Materials:
IBM's Watson Discovery documentation highlights its ability to perform pattern and trend analysis to extract meaningful insights from unstructured data.
Other options are incorrect:
A . AI-powered search engine is for retrieving relevant documents or information.
B . Natural language processing processes text but does not focus on identifying patterns or trends.
C . User behavior tracking is not relevant in this context.
Pattern and Trend Analysis in Watson Discovery: This feature helps to identify recurring themes, trends, or patterns within large datasets. For a data analyst investigating customer complaints, pattern and trend analysis can help reveal common factors or trends contributing to the delays, such as issues with specific delivery locations, times, or processes.
Use Case for Analyzing Customer Complaints: By analyzing patterns and trends in the text data from customer complaints, the analyst can pinpoint potential bottlenecks or root causes leading to delays in deliveries.
Reference from IBM Cloud Professional Architect Materials:
IBM's Watson Discovery documentation highlights its ability to perform pattern and trend analysis to extract meaningful insights from unstructured data.
Other options are incorrect:
A . AI-powered search engine is for retrieving relevant documents or information.
B . Natural language processing processes text but does not focus on identifying patterns or trends.
C . User behavior tracking is not relevant in this context.
by Freda at Jun 03, 2025, 04:31 AM
0
0
0
10
Comments
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Report Comment
Commenting
You can sign-up / login (it's free).